We have updated our refund policy on January 1 2018.
The following is the refund policy for our theme and any other services as they are added.
You are eligible to get a refund for AzonRev theme within 7 calendar days after your purchase. In that case, We will initiate a refund to your PayPal account. You will receive the money within a few days after the refund is issued, depending on your card issuer’s policies and processing times.
Please note: If you wish to have a refund, the best thing to do is get in touch via
- the contact page
- Chat Live form
- Open a Ticket via our support page:https://azonrev.freshdesk.com/support/home
To make things easier, include your Paypal transaction ID so we can track your order more easily.
Please avoid filing a dispute in Paypal, because the new Paypal refund system makes it more complicated to actually process a refund (there is a process to go through) and we can refund you faster by just manually returning the funds from within our order system. It also avoids our account being put into poor standing with Paypal.
Please note that we do not bear any responsibility based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the Documentation page (Manual user) of our product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.